Live Order Tracking
Where is my order?
Enter your Order ID or the Phone Number used during checkout to track your parcel's live milestone timeline in real-time.
Help & Info
Where is my Order ID?
You can find your Order ID (e.g., GPK05001) in the confirmation email or WhatsApp message sent to you right after placing your order.
Automatic Tracking ID
Once you confirm your order via WhatsApp, a shipping tracking ID is automatically reserved and attached to your order history.
Still Need Help?
If you cannot find your Order ID or are facing any issues, contact Gionee customer support directly on WhatsApp.
Chat on WhatsApp